Are you an authorized internet dealer?

Yes! We are fully authorized and backed by our manufacturers. We have always prided ourselves on our relationships with our manufacturers. Without these relationships, we would not be able to bring the best deals and the best selection to our customers.

Will you share my information with other companies?

We will never share any personal information including your email address for any reason other than required by

Is my order transaction and information secure?

For transaction security, we use Secure Sockets Layer (SSL) technology. Your account information and transaction data are stored in encrypted databases. Most browsers will indicate a secure connection within the status bar at the bottom of your screen. law.

How do I place an order?

OC VENTURES INC. takes a lot of pride in our customer service. If you are not sure if a product is exactly what you need or want more information, email us or call one of our experienced professionals. They will help you with any questions or problems you might have. The phone number is 585-303-2403
To purchase online, click on the 'Add to Cart' button and you will be directed to the shopping cart for review. You can continue shopping at this point or simply choose the quantities you would like and finalize your order. You will be prompted for your credit card information and given the opportunity to adjust your billing and shipping information. At this point, you will be ready to place your order. After your order is processed and approved, you will receive an email confirmation. Once your order has been processed for shipment, you will receive a shipment tracking number so you will have the ability to track your package.

How do I cancel an order?

You can cancel your order anytime before it has shipped. If you have not received a shipment confirmation, please call our Customer Service Team at 1-585-235-5228 to make sure we have not shipped your order. After it has shipped, we will assist in any special arrangements that will be required to cancel your order. We are happy to assist you in any way possible to satisfy your needs.

To get the best possible rates, OC VENTURES INC. has partnered with UPS. We provide the following shipping options: Ground, Three Day Select, Second Day Air and Next Day Air. Most packages that we ship out will be double boxed for added protection. From time to time we may ship an item using FedEx or the U.S.P.S. if requested by our customers or required for the item type.

Do you sell used or refurbished merchandise?

No. We only sell new and unused merchandise on the internet. We want our customers to have full confidence in us and our merchandise.

What is your return policy?

Returns and exchanges are accepted at any time. The merchandise must be in new condition and in the original packaging with all of its paperwork. The shipping and handling charges will be refunded only if the item is defective or shipped as a result of our error. You will receive the refund upon our receipt and inspection of the merchandise.